Frequently Asked Questions
Your questions answered: booking, ages, pricing, accessibility, parties and safeguarding at KDM Gaming Hub in Llandrindod Wells.
Booking & Attendance
Do I need to book?
Yes—spaces are limited. Please book before attending via our calendar or contact form.
Can I just drop in?
Only if the listing says “Open Session” and space allows. Most clubs require advance booking.
Can friends sit together?
Usually, yes—mention it when booking and we’ll try to seat you together.
Ages & Star System
What ages do you cater for?
We run mixed-age and age-specific sessions. Check the Star System on each event: Blue Parents stay · Green Drop-off allowed · Orange 12+ alone · Purple 16+ only.
Pricing & Payment
How much do sessions cost?
Sessions start from £3.50 (£3.00 for children) unless stated otherwise on the event.
How do I pay?
Pay on arrival or as directed when you book. Parties require a deposit to secure your slot.
Sessions & What to Bring
Is it beginner-friendly?
Absolutely. Hosts match players, explain rules and keep play fair and welcoming.
What should I bring?
A water bottle and an optional labelled controller/headset. We have equipment and games available.
Accessibility & Wellbeing
Do you offer accessibility support?
Yes—tell us what helps (quieter corner, seating changes, larger print). We’ll make reasonable adjustments.
Sensory considerations?
We can lower volume, choose quieter tables and suggest calmer times.
Parties & Private Hire
Can we bring food or a cake?
Yes. Please tell us about allergies in advance; we’ll advise on set-up.
Location & Travel
Where are you?
We’re in Llandrindod Wells, handy for Builth Wells, Rhayader, Brecon and Knighton.
Parking & public transport?
Nearby public parking; bus stops are a short walk away. See our Visit page for details.
Leaderboards & Records
How do I appear on the leaderboard?
Enter a tournament, finish on the podium or set a verified record (e.g., Fortnite kills, Mario Kart best lap). Results are updated regularly.